I had an accident this past weekend and, as a result, the “Home” key on my Thinkpad T43’s keyboard broke off. Originally I wasn’t going to get it fixed because I did not purchase the $250 insurance but decided to bring it into the computing helpdesk just to see what my options are. The woman at the front desk told me it’s covered by my warranty and by the end of the day my ThinkPad had a new keyboard.
When I bought my laptop this past summer, I had to choose between Dell and Thinkpad. The Thinkpads are more expensive but they are worth every penny. A classmate used to work for a company that only used Dell laptops and he thinks the Thinkpads are by far a superior product.
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